Key announcements

Due to planned maintenance some of our online housing services may not be available from 5:00pm until 10:00pm on Tuesday 28 November. We apologise for any inconvenience. To find out more about the section 114 notice, visit our section 114 page


Service provision statement

We have now gone live with the first phase of our business transformation to make our services accessible online.

In order to access our online services you will need to be registered with a BRUM account.

You can now pay your Licensing Act 2003 premises licence annual fee, Gambling Act 2005 premises licence and gaming machine permit annual fees online using the appropriate buttons below.

Complaints about licensed individuals, vehicles and premises can also be submitted via the button below.

More of our services will be available online soon and will be posted on the Taxi and private hire bulletin including service updates.

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