Service provision statement

From 1 April 2024, the hackney carriage and private hire licensing service will no longer issue temporary licences for renewal applications.

A renewal application should be submitted:

  • up to 10 weeks before a licence expires
  • no later than 3 weeks before a licence expires

Applications submitted late will be processed as soon as possible, but it might not be possible to complete a renewal before the current licence expires.

Licensing service updates will continue to be posted on the Taxi and private hire bulletin including service updates.

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