Key announcements

We are carrying out site maintenance from 9:00am until 10:00am this morning. Some of our forms will be unavailable during this time and online payments may be unsuccessful. To find out more about the section 114 notice, visit our section 114 page

Licensing

Service provision statement

From 1 April 2024, the hackney carriage and private hire licensing service will no longer issue temporary licences for renewal applications.

A renewal application should be submitted:

  • up to 10 weeks before a licence expires
  • no later than 3 weeks before a licence expires

Applications submitted late will be processed as soon as possible, but it might not be possible to complete a renewal before the current licence expires.

Licensing service updates will continue to be posted on the Taxi and private hire bulletin including service updates.

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