Contact the licensing team


Licensing enquiries

Taxi and private hire enquiries

Taxi and private hire complaints

Licensing complaints

Give us feedback on our service


Taxi licence enquiries

0121 303 8442

General licensing enquiries

0121 303 9896

Licensing enforcement enquiries

0121 303 9611

In writing

Send application forms, licensing complaints and requests for advice or assistance to the address below.

Visit us

All licensing applications are dealt with by appointment only. Please call us first on 0121 303 8442 to book an appointment.

Opening times

Monday - 9am to 4pm
Tuesday - 9am to 4pm
Wednesday - 10am to 4pm
Thursday - 9am to 4pm
Friday - 9am to 3:30pm

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