Missed bin collections - Industrial Action

We apologise for the current disruption to collections due to industrial action by Unite the union. Find out the latest on the dispute and which areas we plan to collect bins from this week

Information for taxi drivers, private hire drivers and operators

Apply for a hackney carriage (taxi) licence or private hire licence

New driver applications

All information relating to how to apply for a hackney carriage or private hire licence is available in the guidance document.  Please read all the information in the document before contacting the office to arrange a knowledge test.

View the driver guidance

Knowledge test

Please call us on 0121 303 8442 to make an appointment to take the knowledge test.  This will take place at our offices in Ashted Lock on Birmingham Science Park.

Knowledge training course for private hire applicants

Our Trading Standards team have developed an "Access to Knowledge" training course to help private hire applicants prepare for the knowledge test.  

Application forms

Once you have passed the knowledge test, please download the application form you need, complete it, and make an appointment to bring it with the other documents listed in the driver guidance.