We are moving

From Monday 2 March 2020 - we will be located at:

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Advance notice of rail replacement services at New Street Station

There will be rail replacement bus services in operation on a number of days throughout February 2020.

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New conditions of licence

The new conditions of licence for Hackney Carriage Vehicles, Private Hire Drivers and Vehicles and Private Hire Operators took effect from 1 January 2020.

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Advice for new applicants

Need for new applicants to demonstrate they came to the UK as children.

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Advice for hackney carriage proprietors

Birmingham City Council will only licence purpose built hackney carriage vehicles. Van derived vehicles should be meeting the European Whole Vehicle Type Approval or the GB Low Volume Type Approval.

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Christmas opening hours 2019

Please note our office opening hours over the Christmas period.

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Changing your address or phone number

Remember to notify us of any change of address or telephone number.

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Licensing service relocation

In 2020, the service will be relocating to a site in Garretts Green (B33).

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Your licence - your responsibility

Whether you are a vehicle proprietor, licensed driver or operator, your licence is your own responsibility.

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Rank protocol

Whilst we acknowledge it is generally accepted passengers should take the first cab on the rank – it is the customer's choice.

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