Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Help with fuel

We provide this help in partnership with a local fuel charity. It helps people with a pre-payment meter to top up their gas and electricity.

To be awarded help with fuel you must be able to show that you have already asked your energy supplier for help. Popular energy suppliers are listed below.

If an award is made, a code will be sent to your mobile phone, which you can use at PayPoint/Payzone outlets, so you MUST have access to a mobile phone.

Energy suppliers

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