Scheduled maintenance

Our council tax, business rates and online benefits systems will be unavailable on Thursday 26 May 2022 between 6:30pm and 10pm. We apologise for any inconvenience.


Foodbanks work using a voucher referral system

Once you have been issued a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

Foodbank voucher request

You can request a Foodbank voucher online, or by contacting our customer service centre.

Foodbank voucher request form: Begin now

Contact our customer service centre on 0121 216 3030 to book a referral. Our opening hours are Monday to Friday from 9am to 5pm.

Please note, you cannot attend a foodbank without a valid referral from the customer service centre.

Once you have submitted the above online form we will try and call you back within 24 hours. However, if you submit the above online form on Saturday or Sunday you may not receive a call until Tuesday.

If you are unable to leave your home due to coronavirus, there are many options for you to get food or support.

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