Foodbanks work using a voucher referral system
Once you have been issued a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.
Foodbank voucher request
You can request a Foodbank voucher online, or by contacting our customer service centre.
Contact our customer service centre on 0121 216 3030 to book a referral. Our opening hours are Monday to Friday from 9am to 5pm.
Please note, you cannot attend a foodbank without a valid referral from the customer service centre.
Once you have submitted the above online form we will try and call you back within 24 hours. However, if you submit the above online form on Saturday or Sunday you may not receive a call until Tuesday.
If you are unable to leave your home due to coronavirus, there are many options for you to get food or support.