Financial, employment and benefits help
Citysave Credit Union, offering advice on accounts such as savings, bill payment and budgeting and loans.
Financial inclusion partnership, help if you don't have a bank account or access to low-cost loans.
Information on managing your debt, factsheets for debt-related issues.
Loan Sharks, find out how to get help if you have been affected by illegal money lenders.
Housing and Council Tax
Birmingham Home Choice, offers housing options including mutual exchange or transfer.
Council Tax, paying your Council Tax, Council Tax exemptions, Council Tax support and more.
Heating and housing benefits, includes information on housing benefit, Winter Fuel Payment, and Cold Weather Payment
Housing and homelessness advice
Benefits calculators, find out how much you may be able to get and how your benefits could be affected by a change in your circumstances.
Benefit sanctions, online course on how to avoid or deal with benefits sanctions
Carers and disability benefits, includes information on Disability Living Allowance, Carer's Allowance and Employment and Support Allowance
Child Benefit, includes information on eligibility, claiming and when Child Benefit stops
Council benefits information, payment dates, overpayments, Council Tax support, Housing Benefit and further information.
Death and benefits, includes information on Widowed Parent's Allowance, Bereavement Payment, Funeral Payment
Jobseeker's Allowance and low income benefits, includes information on Income Support, Budgeting Loans and Pension Credit
Tax credits, includes information on Working Tax Credit, Child Tax Credit and when tax credits stop
Tax credit calculator, find out how much you could get in tax credits.
Advice Now, provides clear, step-by-step, user-friendly practical guides, to help you manage life's legal problems
Customer Service Centres, appointments for vulnerable customers or for complex financial and housing enquiries
Disability Rights UK, for more information and guidance for all disabled people, their families, carers and advisers
Freshwinds, a voluntary group that provides free benefits and debt advice
Shelter, for confidential advice on housing, benefits and debt