Scheduled maintenance

Some of our online forms and systems for Council Tax, Benefits and Business Rates will be unavailable from 6:00pm on Friday 31 March 2023 until Saturday 1 April 2023 for planned maintenance. We apologise for any inconvenience. You can find help with accessing grants, useful advice and money that you may be entitled to by visiting our cost of living support page


Landlords will now have access to an online system called the Landlord portal.

The Landlord portal can be used by landlords (who are resident within the United Kingdom) and receive direct payments for housing benefit or monies for discretionary housing payments.

Please note the portal is not available to citizens.

This portal will allow landlords to:

  • view relevant payment information including; cancellations, overpayment deductions and discretionary housing payments
  • report change of address online
  • view reasons for claims being cancelled
  • view changes in payments and cancellations immediately, so no need to wait for information to be sent by post
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