Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

About the Local Welfare Provision (LWP) scheme

The Local Welfare Provision Scheme (LWP) is currently not accepting new applications. If this situation changes, this page will be updated. Applications made before 25 March 2024 will still be considered.

The Local Welfare Provision (LWP) scheme helps people who are in a short-term crisis and need help immediately to get essential things. It is grant based, which means people who receive money from it will not have to pay anything back.

There are 2 types of help:

  • a pre-paid card
  • giving of white goods and beds

Pre-paid card

If your application is successful, you will be sent a pre-paid card by post.

You can use this to purchase things such as food and clothing and pay for energy bills or pre-payment gas and electric meters.

This help is known as a "crisis grant".

White goods and beds

The items you have been allocated will be delivered to you and installed in your home. This help is known as a "community support grant".

The company supplying the goods will contact you to arrange a date and time to deliver and install your items.

We supply microwaves, table top fridges and table top cookers.


Page last updated: 25 March 2024

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