Essential maintenance

Due to essential maintenance, our website may experience intermittent disruption, from 9pm tonight (Tuesday 25 September 2018) until 9am tomorrow (Wednesday). We apologise for any inconvenience.

When will the change happen?

Universal Credit is being rolled out across Birmingham between 8 November 2017 and 14 February 2018 (this is called full or online service). Families with more than two children will not be affected at this time. If you are unsure whether to claim Universal Credit or Housing Benefit then you can check below:

Please tell us about your circumstances:


For further guidelines on claiming Universal Credit visit the GOV.UK site.

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