Help us get the customer experience right for you

We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

Get an advance on your first payment

If you need help to pay your bills or cover other costs while you wait for your first Universal Credit payment, you can apply to get an advance payment.

Advanced Payments are 'loans' available to some Universal Credit claimants. These will need to be paid back, generally at a set rate from ongoing payments of Universal Credit.

Further information on applying for advance payments is available on GOV.UK

rating button