Missed bin collections - Industrial Action

We apologise for the current disruption to collections due to industrial action. Please leave out any missed bins and we will collect as soon as possible. View latest updates and collections that have been reported within the last 24 hours

What is universal credit

Universal Credit is administered by the Department of Works and Pensions (DWP) and not Birmingham City Council.

It is paid monthly in arrears and will include Housing costs (rent).

If you have a partner, there will be one monthly payment for both of you.

If you have any other adults living with you who are entitled to benefit they may claim in their own right, but a deduction of £68 per month could be made from your payment.

You will not be able to claim help with your Council Tax within Universal Credit and instead will still need to apply for council tax support separately.

Watch the youtube videos on Universal Credit in action. These videos contain the whole playlist explaining Universal Credit's online services and what you need to do, like opening an account and how to apply.