Report a noise nuisance

We only investigate complaints where residents within the city of Birmingham are affected, not business addresses.

When noise from a neighbour becomes a nuisance, we suggest approaching the neighbour first to speak with them about it. This usually resolves the problem quickly and is a better long term solution. If noise nuisance is still a problem after speaking with your neighbour, please fill out the online form. Please take the time to choose the most appropriate noise type when filling out the form.

Report a noise nuisance

If you want to complain about noise from roadworks carried out by Birmingham City Council or Amey, please complete a highways service specific enquiry.

Fireworks

Noise nuisance laws don’t normally apply to fireworks as they’re used only occasionally throughout the year during significant cultural or religious ceremonies. Usually, to classify as a nuisance a disturbing noise has to be heard regularly or for long periods of time.

Dogs

Dog barking can be classed as a nuisance if it is constant or disturbs sleep. Please speak with your neighbour first before making a formal complaint. There is help and advice available for dog owners who are concerned about their dogs barking excessively.

When we receive a noise nuisance report we will:

  • contact you to discuss the problem
  • ask you to keep a diary so we can see when, how long, how often the noise occurs and how it effects your life at home
  • contact your neighbour to warn them that a complaint has been made
  • try to gather evidence (such as ear-witness accounts and recordings) to pursue legal action if the neighbour continues to cause noise problems
  • serve fines up to a maximum of £5,000 for domestic noise and up to £20,000 for commercial noise if someone is found guilty of failing to comply with a Noise Abatement Notice, and possibly seize sound equipment if the problem continues

Your identity

If we need to pursue legal action to resolve your noise complaint, and you’re happy for us to do so, your identity may be revealed to your neighbour during legal proceedings. For example, your neighbour will have a legal right to know who made a complaint against them if they decide to appeal a Noise Abatement Notice in court. You could also be required to give evidence if the case goes to court.