Key announcements

Due to scheduled maintenance, our 24-hour automated payments line (0121 464 2001) will be unavailable on Sunday 12 July between 8am and midday. We apologise for any inconvenience this may cause. Read the latest advice, information and support about Coronavirus (COVID-19)

Request street cleaning

All roads are usually swept on a daily, weekly, fortnightly or four weekly basis. Busy high streets will be swept much more regularly than quiet residential roads. Very busy shopping areas, such as the city centre, are swept throughout the day, seven days a week.

You can get in touch to ask us to:

  • clean litter from a public street or adjoining grass verge
  • remove a dead animal
  • remove dumped hypodermic needles

For information about leaf removal, please visit our leaf clearance page.

We have currently suspended the issue of any new 'no dumping' signs.

You will need an online BRUM account to request street cleaning. Create an account if you don't already have one.

Request street cleaning

If you need graffiti removed, please fill in our graffiti removal form.

If you need to report dumped signs or highway obstructions, please fill in our highway or pavement obstruction form.