Scams and hoaxes
Consumers lose approximately £11.4 billion to scammers each year.
Criminals worldwide send bogus letters, emails, text messages or make phone calls to trick people into parting with their money, or to obtain data and personal information.
We have partnered with the National Trading Standards Scams Team to help fight scams. Through this collaboration, we are supporting the Friends Against Scams campaign, a national initiative which goal is to help people recognise, avoid, and report scams.
The campaign empowers individuals to protect themselves and others by raising awareness and offering practical tools.
Learn more about Friends Against Scams
Take a stand against scams
We are partnered with National Trading Standards Scams Team.
Take a stand against scams and learn how to protect yourself.
Report a scam or hoax
If you discover such scams, or have been a victim of one, contact:
Citizens Advice
Visit Citizens Advice's Scams webpage.
Helpline: 0808 223 1133 or Scams Action: 0808 250 5050
Action Fraud
Visit the Action Fraud website.
Helpline: 0300 123 2040
Other useful resources
- Visit Age UK's Scams and Fraud webpage.
- Think Jessica is a charity which started as a campaign to highlight the problem of vulnerable people being targeted by scammers.
- Silver Line offer a free and confidential helpline for older people. Phone 0800 470 8090.
- For a reputable trader, visit the No Rogue Traders website or phone 0800 233 5000.
