Scams and hoaxes
Consumers lose approximately £10 billion to scammers each year.
Criminals worldwide send bogus letters, emails, text messages or make phone calls to trick people into parting with their money, or to obtain data and personal information.
Report a scam or hoax
If you discover such scams, or have been a victim of one, contact:
Citizens Advice
Website: www.citizensadvice.org.uk/consumer/scams/scams
Telephone helpline: 0808 223 1133 or Scams Action 0808 250 5050
ActionFraud
Website: https://www.actionfraud.police.uk/
Telephone helpline: 0300 123 2040
Other useful resources
- Age UK scams advice is available at www.ageuk.org.uk
- Think Jessica is a charity which started as a campaign to highlight the problem of vulnerable people being targeted by scammers.
- Silver Line offer a free and confidential helpline for older people. Call 0800 4 70 80 90.
- For a reputable trader visit https://noroguetradershere.com/ or call 0800 233 5000.