Scheduled maintenance

Some of our online forms and systems for Council Tax, Benefits and Business Rates will be unavailable from 6:00pm on Friday 31 March 2023 until Saturday 1 April 2023 for planned maintenance. We apologise for any inconvenience. You can find help with accessing grants, useful advice and money that you may be entitled to by visiting our cost of living support page

Energy scams

There has been a significant rise in energy scams linked to the cost of living crisis.

Trading Standards are especially concerned about:

  • scam energy rebate text messages and emails
  • energy tariff mis-selling by doorstep sellers
  • loan sharks preying on the most vulnerable affected by the cost of living crisis

Beware of energy efficiency scams offering rebates and offers to apply for grants.

Consumers do not need to do anything as the rebate will be applied automatically by their energy company.

Therefore, always ignore any messages and only deal directly with your energy company using their published phone numbers and email addresses.

You can find more information on other useful resources and how to report a scam or hoax.

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