Find Council Tax money and debt advice

If you are struggling to pay your Council Tax due to money or debt issues, there is advice available to help you.

You can find advice on our financial, employment and benefits help pages. There are also independent organisations that can offer advice on paying your Council Tax.

Citizens Advice

Citizens Advice are a national charity that provide information and confidential advice on a range of different topics.

You can contact them online and find details that may help you on their website.

Visit the Citizens Advice page on paying Council Tax.

Money Helper

Money Helper is a free advice service, providing financial guidance backed by the UK government. You can speak to an adviser online and find helpful information on their website.

Visit the Money Helper Council Tax advice page.

National Debtline

The National Debtline offers confidential advice to anyone dealing with debt.

If you are struggling and need to speak to an adviser, you can phone them on 0808 808 4000. You can also speak to an adviser online.

Visit the National Debtline website for advice on Council Tax.

Stop Loan Sharks

If you have borrowed from a loan shark or are worried about someone else, STOPLOANSHARKS are available to help and keep you safe. They investigate and prosecute illegal money lenders and provide support for borrowers in England. Visit Stop Loan Sharks, call them on 0300 555 2222 or WhatsApp on 07700 102773.

Page last updated: 30 October 2025