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Change the way you pay

Amending your instalment plan and setting it up on a date that suits you. Alternatively, you can set up a direct debit which give you the option to pay on the 1st, 8th, 15th, 21st and the 28th.

To pay by Direct Debit, sign into or register for a BRUM account and then select the Council Tax Online link and follow the link to set up a direct debit.

Changing your monthly payment plan to a weekly or fortnightly payment plan. This will help break down your monthly payments to an affordable weekly or fortnightly amount. If you are going to default on your instalments don’t stop paying. Try paying as much as you can afford to bring the balance down.

To change your payment frequency or payment date, for monthly payments other than by direct debit, you can choose to pay on any date of the month except the 30 or the 31 call Customer services on telephone number 0121 303 1113.

  • if you are employed, providing your employment details can increase the probability of setting up an agreeable payment plan.
  • making a large one off payment before setting up a payment plan increases you chances of agreeing a payment plan and will lower your overall plan payments.
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