Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Request graffiti removal

Graffiti is illegal and can significantly increase people’s fears of crime and violence.

We remove graffiti from subways and recycling sites around Birmingham as quickly as possible. If the graffiti is racist or offensive we aim to remove it within 1 working day.

We will remove graffiti from your home for free.

Graffiti on commercial premises

Businesses wishing to request graffiti removal from their property should contact the Commercial Waste Section at bcu@birmingham.gov.uk for a quote.

Graffiti within a council housing development

Instances of graffiti within a council housing development should be reported to Tenancy Estate Management. 

Contact Tenancy Estate Management 

Reporting guidance

If you want to track progress on your report, you can log in to, or register for, a BRUM account.

Use the map below to start your report. The map will default to a 2 mile radius from Birmingham city centre, and you can:

  • search by entering a post code or road name in the search button (include the property number if known)
  • use the "find my location" circle underneath the zoom tabs to use your current location when making a report
  • use the "plot new enquiry" tab and zoom in to choose the location manually

When you have marked the location on the map, use the "submit new enquiry" tab to begin completing the form.

You can add additional location information within the form once the mapping point has been submitted.

NB The map may not be displayed if you are using an older version internet browser (such as Internet Explorer 10 or earlier).

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