Local Housing Allowance
Local Housing Allowance is the name for Housing Benefit paid to people living in private rented accommodation to help them pay their rent.
Local Housing Allowance is usually paid direct to the person making the claim unless there are special reasons why payments should be send to their landlord - see 'Payments direct to your landlord' section below.
-
What is it?
Local Housing Allowance Is money paid to people on a low income who rent their home from a private landlord to help them pay their rent.
How much will i get?
The full amount of LHA you can get is initially based on the number of people who live with you as part of your household. There are set maximum amounts for different sized accommodation. It is not therefore based on the actual rent you are being charged.
The number of bedrooms you need is based on the number, age and gender of people you have living with you. With effect from 01/04/2011 no more than 4 bedrooms can be counted when we assess your claim.
You are allowed one bedroom each for:
- A couple;
- Any other adult (age 16 or over);
- Any two children under the age of 10;
- Any two children of the same sex under the age of 16; and
- Any other child under the age of 16.
- Non resident carer or team of carers for overnight stays from 1st April 2011
The actual amount of help you get can be reduced if:
- The amount of money you have coming in is above a certain level
- You have other adults apart from your partner living in the household
LHA does not apply to people;
- Who rent their home from the council;
- Who rent their home from a registered social landlord or housing association;
- Whose tenancy started before 1989 or who have a registered fair rent;
- Who live in supported accommodation; or
- Who live in hostels, caravans and houseboats.
It may also not apply if your rent includes an amount for meals.
Links and attachments
There are a number of leaflets that explain the Local Housing Allowance in further detail.
- LHA Information for Claimants;
- Application for LHA Payment Direct to Your Landlord;
- Application for LHA Payment Direct to Your Landlord – Guidance notes;
- LHA Rates - February 2012;
- LHA Rates - Jan 2009 - February 2012;
-
Payment direct to your landlord
From 1st April 2011 payments can be made direct your landlord where they have reduced the level of your rent in order for you to retain or to secure your tenancy.
There are circumstances where we must pay the landlord the Local Housing Allowance and these are:
- Where we have evidence that a claimant is 8 full weeks or more in arrears with their rent; or
- The claimant is having deductions made from their Income Support or Jobseekers Allowance to pay for rent arrears.
We can also make a decision to pay the Local Housing Allowance to the landlord on behalf of the claimant where we consider the claimant is unlikely or unable to pay their rent. This could be because they are vulnerable or have severe financial difficulties, for example:
- A claimant has rent arrears and has consistently failed to pay their rent;
- A claimant has previously absconded from a property leaving rent arrears;
- Claimants who are unable to open a bank or building society account;
- Claimants with severe debt problems;
- Claimants who are bankrupt.
By vulnerable we mean someone who may have difficulty managing his or her money because of a particular reason. This may include:
- People with medical conditions;
- People with learning difficulties;
- People with physical disabilities;
- People who are mentally ill;
- Illiteracy or an inability to speak, read or write English;
- A person with alcohol/substance/gambling addiction;
- A person receiving assistance from a homeless charity;
- A person who is housebound or lives alone with no support.
The above list is not exhaustive and there may be other reasons why the claimant may be considered vulnerable. However, the vulnerability must lead to an inability to manage their own affairs. Many people in the categories described above, whilst vulnerable will be both perfectly willing and able to manage their rent.
Changes to Shared accommodation rates
From 1 January 2012 most single claimants aged under 35, living in private rented accommodation are only entitled to what is called the shared accommodation rate.
This mean the maximum LHA that can be paid to people is the level for a single room with all other facilities shared irrespective of the size of the accommodation they are renting.
Some people aged between 25 and 35 who were already claiming will not be affected immediately until their claim is due for renewal. If you are in this position we will write to you when your amount of benefit is due to change.
The following groups are also not affected by this rule:
- Claimants over 25 but under 35 who have spent at least three months in a specialist hostel or hostels for homeless people, where the main purpose of that hostel is to provide supervision, care and support with a view to assisting people to be rehabilitated or resettled in the community
- Claimants over 25 but under 35 whose housing has been arranged under active multi-agency management under active Multi Agency Public Protection Arrangements (MAPPA), to be settled back into the community
- Severely disabled people receiving the middle or highest care component for Disability Living Allowance
- Single claimants under 22 who have left care
Worried about losing your tenancy?
There is a legal procedure that has to be followed if you are being served with a notice to quit or being told that your tenancy is being ended. For more information and assistance you can call the private Tenancy Unit on 0121 303 5070.
If your rent has changed recently or if any other circumstances have changed that you have not told us about, please get in touch with us immediately by calling 0121 464 7000.
-
In all cases written evidence will be required and will depend on the claimant’s circumstances.
People who can give evidence include:
- Family and friends of the claimant;
- The landlord;
- Welfare groups;
- Care workers;
- Money and Debt Advisors;
- Social Services;
- GP;
- Probation Officer;
- Jobcentre Plus;
- The Pension Service;
- Support workers;
- Community nurses;
- Hospital staff; or
- Court staff.
This list is not exhaustive and we will require signed, written permission from the claimant to contact third parties on their behalf.
-
-
Yes. You can ask for a Discretionary Housing Payment. Please complete the Discretionary Housing Payments form which is located at the bottom this page.
-
Please email us at ptmailbox@birmingham.gov.uk, giving details of the letter you require.
Please note that this email address cannot accept email with attachments - if you need to provide further information, please copy and paste it into the body of your email.
-
Housing Benefit (including Local Housing Allowance) is a means tested benefit and your tenant may not be entitled to benefit covering the full contractual weekly or monthly rent. If the rent level stated on the benefit notification letter does not match the contractual rent you charge, you can make further enquiries by emailing us at ptmailbox@birmingham.gov.uk or by calling us on 0121 464 3581.
-
If you are awaiting notification of an award of housing benefit following a new application you should receive this within 14 days. This is providing that you:
- Answered all the questions on the claim form;
- Signed the claim form in all places you were asked to; and
- Have supplied all of the proofs required.
If you have previously received a payment and payments have now stopped without an explanation, then please contact us on telephone 0121 464 7000 so that we can investigate.
-
Please note that it can take up to 5 working days from the date the payment is issued to when it is credited to your account. If you have still not received the payment at this time please contact us on 0121 464 7000.
-
Please either write to us at:
Benefit Service
Birmingham City Council
PO Box 8267
Birminghamor email us at ptmailbox@birmingham.gov, giving full details.
Please note that this email address cannot accept email with attachments - if you need to provide further information, please copy and paste it into the body of your email.
-
The decision has been made on your tenant's claim, so as a landlord you are unable to appeal. However, you may ask for the claim to be looked at again.
Please either write to us at:
Benefit Service
Birmingham City Council
PO Box 8267
Birmingham
B4 7XF
or email us at ptmailbox@birmingham.gov, giving full details.
Please note that this email address cannot accept email with attachments - if you need to provide further information, please copy and paste it into the body of your email.
-
Yes, as long as the claimant has either
• Signed Part 16 of the housing benefit claim form; or
• Completed Section 11 of an electronic benefit claim form; or
• Written to us giving us permission to allow you access to their benefit claim.Also, as the landlord you must be able to provide us with the following information when contacting us about your tenant's claim:
• Your name and/or company name;
• Your address and/or company address;
• Your tenant's name and address;
• Your landlord code, if you have one.
You can find more detailed information on the Landlord Advice pages.
-
An Overpayment is when we have paid you benefit which you are not entitled to receive.
The majority of overpayments are usually caused when people do not notify us of a change in circumstance immediately, including a change of address.
We could reduce your benefit each week by £9.90 to recover the overpayment.
You will need to make up the shortfall in your rent.
If you are experiencing financial difficulties you can write and ask us to reconsider the amount by which we reduce your benefit.
For further advice please call us on 0121 464 7000.
-
If your tenant is receiving housing benefit payments direct and falls in arrears, please report it to us straight away. We will then usually send any further housing benefit payments directly to you or the agent.
If we do not feel that you should receive these payments direct, we can refuse to make them or withhold benefits while an investigation takes place. To recover the arrears you would have to pursue the tenant. This may involve taking enforcement action against them.
If you are considering taking enforcement action against your tenant, please contact us on 0121 464 7000.
Or write to:
Benefit Service
Birmingham City Council
PO Box 8267
Birmingham
B4 7XF
-
Yes. You can ask for a discretionary housing payment.
-
Please call us on 0121 464 8248 to make a suitable payment arrangement.
-
Local Housing Allowance is a scheme of Housing Benefit for people living in private rented accommodation.
-
Local Housing Allowance is usually paid to the claimant. Under Local Housing Allowance a claimant cannot simply request that payment is made to their landlord to cover their rent.
-
Department for Works and Pensions
-
Directgov
-
Citizens Advice Bureau
-
National Debtline
-
The Pension Service - Information about pensions
-
The Rent Service
-
National Benefit Fraud Hotline
-
HM Revenue & Customs – Tax Credits
-
HM Revenue & Customs – Child Benefit

