Trading standards

The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. If you need help with a consumer problem, phone 0808 223 1133 or complete their online form.

Your request will be sent to the most appropriate Trading Standards Service if an investigation is necessary.

We are supporting the 'Stop. Check before you pay' campaign from 15 to 26 June 2026. The campaign aims to prevent scams through a single message designed to reduce harm - stopping and checking before making a payment.

Gas safety week

Gas Safety Week runs from 14 September to 20 September 2026, so we will be focusing on gas safety.

Read more on gas safety.