Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

Other ways to provide your evidence

Your online claim form will provide you with details of what evidence we require and how best to provide that evidence to us. You can return to your online claim form at any time using your form reference number.

For most claims we do not require further evidence for the claim to be made and your online claim form will automatically not request any further evidence from you.

Where possible we will use evidence you have previously supplied us or evidence you have provide to claim other benefits to verify your current circumstances.

If we have asked you to upload evidence you can do this, at any time, by returning to your online form.

If your claim form has requested evidence and you have not been given the option to upload the evidence or are not able to upload the evidence then you should follow the guidance below:

Our libraries are currently closed and are no longer accepting benefits documentation.

If you are making a claim for council tax support only and you currently claim Universal Credit you will not need to provide us documents through the post.

If you are required to post evidence this should be sent to the address below:

Benefit Service
Birmingham City Council
PO Box 8267
Birmingham
B4 7XF