Trading standards useful external resources and links
Use these organisations for advice, support and reporting on consumer rights, business regulation and safety issues.
Report a problem
- Action Fraud - report fraud and cyber crime
- Crimestoppers - report crime anonymously
- Stop Loan Sharks - report illegal money lending
Get consumer advice
- Citizens Advice Consumer Service - free advice on consumer rights
- Community Legal Service (Legal Aid Agency) - information on legal aid and getting legal help
- Which? Consumer Rights - advice on consumer rights
Health and wellbeing
- Action on Smoking and Health - information on smoking and its health risks
- Age UK - advice and support for older people
- NHS - health services and advice
- NHS Better Health - support to improve health and wellbeing
Manage contact preferences
- Mail Preference Service (MPS) - opt out of direct mail
- Telephone Preference Service (TPS) - opt out of marketing telephone calls
Travel and holidays
- Association of British Travel Agencies (ABTA) - advice on travel companies and holidays
- Civil Aviation Authority - information on ATOL protection
Business support and guidance
- ACAS - guidance for employees and employers on workplace rights
- British Chambers of Commerce - support and networks for businesses
- Business Companion - legal guidance for businesses selling goods or services
- Chartered Trading Standards Institute - support for trading standards professionals
Regulators and authorities
- Companies House - company information and registration
- Department for Business and Trade - business growth and regulation
- Department of Health and Social Care - health and social care policy
- DVLA - driver and vehicle registration
- European Commission - EU policy and legislation
- Financial Conduct Authority - regulation of financial services
- Financial Ombudsman Service - resolve complaints about financial providers
- Health and Safety Executive - workplace health and safety guidance
- HM Courts and Tribunals Service - courts and tribunals administration
- HM Revenue and Customs (HMRC) - tax and customs
- Ofcom - communications regulator
- Ofgem - energy regulator
- Office for Product Safety and Standards - product safety and regulation
- Office of the Immigration Services Commissioner (OISC) - regulation of immigration advice
Industry bodies and organisations
- Anti-Counterfeiting Group - information on counterfeiting and protecting businesses
- Assay Office - hallmarking of precious metals
- BPI (British Recorded Music Industry) - UK recorded music industry
- British Toy and Hobby Association - toy safety and standards
- FACT (Federation of Copyright Theft) - protection of intellectual property rights
- FAST (Federation of Software Theft) - guidance on legal software use
- Furniture and Home Improvement Ombudsman - dispute resolution for furniture and home improvement complaints
- Nominet - UK domain registry
- Property Ombudsman - dispute resolution for property issues
- Royal Society for the Prevention of Accidents - accident prevention
Local services and related support
- CitizenCard - proof of age identification
- GOV.UK - government services and information
- No Rogue Traders Here - find approved local traders
- West Midlands Fire Service - fire safety advice
- West Midlands Police - crime prevention and reporting
Page last updated: 4 June 2026
