Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

Scams and Hoaxes

Don't fall victim to scams or fraud!
Criminals worldwide send letters, emails and make phone calls to trick people into parting with money. This page gives some information on how to spot scams and who to report them to.

Warning Bogus Council Tax message by phone

People have reported receiving a text from GOV.UK that has a royal emblem on the left hand side and states you are due a refund for £422.40. I then directs you to a website: www.online-council-tax.co.uk

Do not visit this website. It is fake.

You will be asked for your 16 digit card number, full name and address, date of birth, etc.

It is likely this information will be used to defraud you.

Take a stand against scams !

Consumers lose approximately £9 billion to scams each year ! Don’t add to this staggering figure. Take a stand!

Top 10 tips to take your stand against scams:-

  • 1. Say no to unwanted, uninvited callers.
  • 2. Be wise to Rogue traders. Too good to be true offers, probably are.
  • 3. Don’t feel pressurised to make a decision, Say “No”, or say you need advice first.
  • 4. Be wise to postal scams. No legal company will ask for money to claim a prize.
  • 5. Keep personal details safe. They could be used fraudulently in the wrong hands.
  • 6. Research the credentials of the company. Be certain they’re not bogus.
  • 7. Be online savvy. Check who you’re communicating with online.
  • 8. Talk to someone you trust. If you’re suspicious.
  • 9. Report a scam. Help expose the criminals.
  • 10. Know you are not alone. Anyone can be a victim, report it and get the right support.

Scams reported to us

We have received a complaint from a consumer in Birmingham stating they have received unsolicited calls asking for their bank details in order to stop the nuisance calls for a cost of £1.90.

Please be reminded: never give bank details over the phone. This is suspected to be a scam.

Scams are crimes - help stop them

Here are just some of the scams that everyone should be aware of:-

Builders Work Scams

Debt Advice Scams

Prize Scams

Online Ticket Scams

Loans for Training

Electricity Top up scam

Tax Refund Scam e-mails

These are just a few scams and there are many more out there. The best advice that can be given is to stay away from these scams right from the start. Do not be tempted to engage with any initial contact as these scammers can be very persuasive.

Some key points to remember are:

  • Never take up an offer from someone who knocks on your door, always tell them you need time to think it over and discuss the offer with family or friends.
  • Do not send money to anyone until you are sure an advertisement is genuine.

Be sceptical of requests to transfer money via money transfer services like Western Union or Money Gram.

Remember - Scams and scammers are smart - prove you are smarter!

Of course not all scams that you might hear or read about are real and unfortunately there are hoaxers who enjoy nothing better than scaremongering by spreading stories of most feasible scams which have no basis in fact and which have never actually taken place. These hoaxers get their thrills from spreading malicious hoaxes [sometimes termed 'urban myths'] which worry people needlessly and which often, especially via e-mail, spread like wildfire.

It is difficult to give advice and guidance which will cover every single eventuality that a member of the public may come across in terms of what is a scam but one very good general rule of thumb to consider is this:-

If it sounds too good to be true then it very likely is!

For more information or to report a scam, please see the contact details below.

Reducing unwanted offer from telephone, post and e-mail

Take simple steps to cut the number of unsolicited offers you receive by post, telephone and e-mail.

If you receive an email of the type described do not visit the website contained within the email or disclose any personal or payment information.

For more information on what you should do if you have received an email of the above nature go to: http://www.hmrc.gov.uk/security/examples.htm

Further Information or to report a scam

For more information/advice on scams or to report a scam visit: Citizens Advice Bureau - Scams or telephone the helpline on 0345 4040 506.

Visit Action Fraud.police.uk website at http://www.actionfraud.police.uk/ telephone: 0300 123 2040 is the UKs national fraud and internet crime reporting centre and provides a central point of contact for reporting fraud and financially motivated internet crime.


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