Contact us form
You can report issues, request council services and find information by using the search bar at the top of our website pages or you can use the contact us form below.
If you use the form below your request will be dealt with quicker because it goes direct to the service team.
If you can't find the service you are looking for, then you can write to us at:
Birmingham City Council
Please select the service you require:
BenefitsBenefits enquiry type:
Council taxCouncil tax enquiry type:
Freedom of Information
Please go to our Freedom of Information page to make a request.
Please go to our Highways online forms to access this service.
Please go to our Homelessness online form to access this service.
Please go to our Housing rents online form to access this service.
Please go to our Housing repairs online forms to access this service.
Online account issues
Please go to our online account issues online form to access this service.
ParkingParking enquiry type:
Please go to one of our parks online forms to access this service.
Pest control & animal welfare
Please go to one of our environmental health online forms to access this service.
Please go to our planning online forms to access this service.
Please go to www.birmingham.gov.uk/jobs to view the full list of Birmingham City Council jobs, and find out about working with us .
Rubbish / waste collection
Please go to our missed collection page to access this form.
Please note, you will need to login to your old online account to report missed collections. The new BRUM account is being developed to include this form very soon.
For other information about waste and recycling, please go to our waste services information to access these services.
School Admission Information
Please go to our school admissions pages to access this service.
Please go to our school admission appeals pages to access this service.
Social ServicesSocial care enquiry type:
Comments, complaints and compliments
Please go to our Your Views online form to submit your comments, compliments or complaints about our services.
Please go to our Other Enquiry online form to access this service.