BRUM Account

We have now removed the old online account and have added additional services to the BRUM Account Register for a BRUM account

Contact us form

You can report issues, request council services and find information by using the search bar at the top of our website pages or you can use the contact us form below.

If you use the form below your request will be dealt with quicker because it goes direct to the service team.

If you can't find the service you are looking for, then you can write to us at:

Birmingham City Council
Contact Us
Birmingham
B1 1BB

Please select the service you require:

Benefits

Benefits enquiry type:

Council tax

Council tax enquiry type:

Freedom of Information

Please go to our Freedom of Information page to make a request.

Highways

Please go to our Highways online forms to access this service.

Homelessness

Please go to our Homelessness online form to access this service.

Housing rents

Please go to our Housing rents online form to access this service.

Housing repairs

Please go to our Housing repairs online forms to access this service.

Online account issues

Please go to our online account issues online form to access this service.

Parking

Parking enquiry type:

Parks

Please go to one of our parks online forms to access this service.

Pest control & animal welfare

Please go to one of our environmental health online forms to access this service.

Planning

Please go to our planning online forms to access this service.

Recruitment

Please go to www.birmingham.gov.uk/jobs to view the full list of Birmingham City Council jobs, and find out about working with us .

Rubbish / waste collection

Please go to our missed collection page to access this form.

Please note, you will need to login to your old online account to report missed collections. The new BRUM account is being developed to include this form very soon.

For other information about waste and recycling, please go to our waste services information to access these services.

School Admission Information

Please go to our school admissions pages to access this service.

School Appeals

Please go to our school admission appeals pages to access this service.

Social Services

Social care enquiry type:

Comments, complaints and compliments

Please go to our Your Views online form to submit your comments, compliments or complaints about our services.

Other

Please go to our Other Enquiry online form to access this service.

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