Contacting us about adult social care services and support
You can contact us online:
If you want to contact us about someone we are already working with, you can leave a message using our online message form.
These forms are processed during our normal working hours.
Our normal opening hours are:
Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
You can also contact us in the following ways:
For text relay service:
If you have a hearing impairment you can contact us by using the text relay service. Details of this service can be found on the Text Relay website
Secure GCSX inbox
If you need to send secure and sensitive information to ACAP and you have an approved government secure email address, use the secure GCSX email: secure.PSSACAP.Inbox@birmingham.gcsx.gov.uk