Report a highway or pavement obstruction

It’s an offence to obstruct free passage on the highway (public roads) or pavement. If you discover an obstruction please report it to us. Obstructions are objects which have been placed on a road or overhang it without permission.

Obstructions commonly include:

  • advertising boards on the pavement
  • general debris which may cause a hazard to road users or pedestrians
  • builders' materials
  • overhanging tree branches, hedges and bushes
  • mud/debris on the road
  • drive-ways, hedges and fences crossing over onto the highway
  • illegal signs - unauthorised attachments such as flyposting on street furniture (lamp posts, pedestrian guard rails).

Obstructions caused by household or garden rubbish, wheelie bins, white goods and fly-tipping should be reported to our waste management team.

To investigate the issue, we will need to know:

  • An accurate location (including landmarks, house numbers or road junctions)
  • identifying features on the road such as a property address or street furniture number that the problem appears near to
  • A detailed description of the problem 

If you are able to provide a photo, this will also be helpful.

Please ensure you do not put yourself or anyone else in danger when obtaining details about the fault.

We ask that you provide us with your contact details in case we need to ask you for more information. You can also receive status updates of your report by providing this information.

Obstructions caused by inconsiderate or illegal parking should be reported to the police by calling 101, the non-emergency number.

Report a highway or pavement obstruction

Visit the highways licence application page if you want to occupy or perform any excavation of the highway.

Emergency reporting out of hours

If you consider any fault you are reporting to be causing a serious hazard to traffic or pedestrians and in need of urgent attention, please telephone 0121 303 4149 (Monday to Friday, 5pm to 9am) and weekends).