Report flooding and drainage on pavements and roads
Drainage on the highway
Highways drains, known as gullies, are situated at the edge of the road and take storm water from the highway into the sewer system. Litter, leaves and silt from rain water can block gullies. We carry out around 114,500 gully cleansing operations each year to keep water flowing.
In periods of intense heavy rain, the groundwater level rises and sewers can reach capacity. This is usually a short term problem and water will drain away when the weather passes. Maintenance of the sewer system is the responsibility of the local water company.
Reporting highways drainage issues
If you’ve noticed a highways gully is blocked, or its grates are missing or loose, please report it to us. To investigate, we will need to know:
- An accurate location (including landmarks, nearby house numbers or road junctions)
- A detailed description of the problem (eg blocked gully or missing grate).
Please do not use this form to report large scale flooding or blocked household drains and ensure you do not put yourself or anyone else in danger when obtaining details about the fault.
Severn Trent Water and South Staffs Water own and manage the network of public sewers for both foul and surface water across Birmingham. To report an overflowing public sewer you should contact them directly
Use the map below to start your report. The map will default to a 2 mile radius from Birmingham city centre, and you can:
- search by entering a post code or road name in the search button (include the property number if known)
- use the "find my location" circle underneath the zoom tabs to use your current location when making a report
- use the "add new enquiry" tab and zoom in to choose the location manually
When you have marked the location on the map, use the "report new enquiry" tab to begin completing the form.
You can add additional location information within the form once the mapping point has been submitted.
If you have any difficulties in submitting your report using the map, please call us on 0121 303 6644.
NB The map may not be displayed if you are using an older version internet browser (such as Internet Explorer 10 or earlier).