Report faulty or damaged totems

Wayfinding and signage help people who live, work and visit Birmingham city centre find their way and reach their destination.

We regularly inspect wayfinding maps (totems), but we might not know if one is damaged or vandalised. This can make the map unusable or pose a risk to the public if there is broken glass.

To report a damaged or vandalised totem, tell us:

• the exact location, including landmarks, house numbers or road junctions
• the asset tag ID number, usually on a sticker or painted on the column (if available)
• what’s wrong with the totem, for example:
  • vandalism or damage
  • graffiti
  • broken lighting
  • damaged frame or seal
  • broken or unsafe glass
  • knocked down by a vehicle
  • unstable foundation
  • inaccurate map information
  • construction works planned nearby
  • any other issue

Make sure you do not put yourself or anyone else in danger while getting details about the fault.

Report a faulty or damaged totem

Page last updated: 18 November 2025