Report a road or pavement problem

While we carry out regular inspections of all roads in Birmingham, we know that potholes and other problems (such as uneven footways, damage to grass verges, raised or broken manhole covers, trip hazards and missing or broken kerb stones) may arise between these inspections, particularly when the roads have been subjected to freezing or exceptionally wet conditions.

To investigate a pavement or road problem, we will need to know:

  • An accurate location (including landmarks, house numbers or road junctions)
  • A detailed description of the problem (e.g. pothole size, position in the road).

If you are able to provide a photo, this will also be helpful.

Please ensure you do not put yourself or anyone else in danger when obtaining details about the fault.

We ask that you provide us with your contact details in case we need to ask you for more information. You can also receive status updates of your report by providing this information.

Report a pavement or road problem

Emergency reporting out of hours

If you consider any fault you are reporting to be causing a serious hazard to traffic or pedestrians and in need of urgent attention, please telephone 0121 303 4149 (Monday to Friday, 5pm to 9am) and weekends).