Click to chat with Brum Bot, our AI-powered virtual assistant. ×
Help from other services | Getting help with your energy bills | Birmingham City Council

Help from other services

LEAP

Local Energy Advice Partnership (LEAP) can provide help and advice with:

  • energy switching
  • free energy saving measures
  • managing money

They can also check if you are eligible for:

  • insulation
  • a new appliance
  • a new boiler

Phone 0800 060 7567 or apply for LEAP online.

ECHO

Emergency Central Heating Offer (ECHO) provides emergency help to fuel poor or vulnerable households who own and live in their homes. They help to repair or replace broken and unsafe boilers.

NEA National Energy Action

National Energy Action provides free advice about energy bills and keeping warm and safe in your home. They can also help with benefits advice and income maximisation.

Phone 0800 304 7159.

You can request a British Sign Language (BSL) interpreter.


Page last updated: 15 April 2026

Feedback button