Scheduled maintenance

Due to scheduled maintenance our Council tax and Benefit claim systems will be unavailable between 7pm and 11pm tonight, Wednesday 26 February 2020. We apologise for any inconvenience this may cause.

Get permission to carry out repairs and home improvements

As a leaseholder, you do not need our permission to carry out repairs to the inside of your flat or maisonette as long as you don’t remove structural walls or cause damage to the outside or shared parts of the building.

You can also make improvements to the inside of your home without permission, as long as you don’t remove structural walls or windows or cause damage to the outside or shared parts of the building.

If you want to remove walls, replace windows or change the structure of the building, you must get our written permission first. Major changes to the structure of the building require planning permission and a “Licence for Alterations”.

Check your lease agreement for full details on making improvements to your home.

Permission to replace windows

Leaseholders must request permission to renew or replace windows. This is because the lease says the window frames are the Council’s responsibility. The council will normally give permission (unless you live in a high rise flat) but the lease has to be changed first. The change to the lease is called a “Deed of Variation” and there is a fee for preparing it.

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