Registering an address with Royal Mail

Royal Mail owns the Postcode Address File (PAF) which is widely used for verifying addresses and ‘address lookup’, for example when internet shopping. Sometimes the address of a property is missing from PAF, which may cause problems for property owners.

If you are a developer and have already obtained your official address from us, you can update PAF online.

If your address is not on PAF and is not a new build or conversion, complete the change of name or registering an address form. We will investigate and confirm what action has been taken.

For more details about PAF, email Royal Mail or phone 08456 011 110.

Page last updated: 16 February 2024