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Fair Processing

Birmingham City Council, process your personal data in order to comply with our legal obligation to assess and collect council tax or business rates bills. All personal data will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

The legal basis that allows us to use your information is ‘public task’. We have a statutory duty to administer and collect business rates in accordance with the following legislation:

  • Local Government Finance Act 1988
  • Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989

Your personal data may be shared with departments within the council. This can include names, addresses, phone numbers, email addresses, dates of birth and employment information.

It can also include letters, emails, photographs, video footage and call recordings.

Your personal data may also be shared with other organisations and may include:

  • Department for Work and Pensions (only as part of recovery procedures)
  • External enforcement agents
    • These are contractors carrying out offsite processing during periods of high demand - at present we use Northgate public services
  • The Valuation Tribunal Service
  • External Processing Agencies (as and when required)
  • The Insolvency Service
  • HM Revenues & Customs
  • Other public bodies, including other billing authorities
    • The police (under the Criminal Justice Act 1967, s.9 Magistrates’ Court Act 1980, s.5A(3)(a) and 5B; Criminal Procedure Rules 2005, Rule .27.1) and any other body requesting information as governed by the provisions of Data Protection Act 2018 schedule 2 part 1.
  • Credit reference agencies
  • Business Improvement District Companies
    • A business-led and business-funded body, created through a ballot process, to improve a defined area in which a levy is charged on all business rate payers in addition to their normal business rates bill. The BID is funded primarily through this levy but can also draw on other public and private funding streams, using its resources to develop projects that are intended to provide additional services or improvements to the local area.
  • Anyone else required in order that we can undertake our public task

The Council participates in the ‘Cabinet Office Fraud Initiative’. This requires us to provide particular sets of data to the Minister for the Cabinet Office for matching purposes. We do not require your consent to share the data with the Cabinet Office, and the matching is carried out with statutory authority under part 6 of the Local Audit and Accountability Act 2014.

In accordance with our retention schedule, we shall keep your personal data for a period of 6 years.

You have certain rights in relation to your personal data, and details of these as well as how to exercise your rights and who to contact are on the privacy page.

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