Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.


Birmingham City Council (the ‘council’/’we’/’us’) Revenues Service use applications to facilitate the collection of Council Tax, National Non-Domestic Rates and Business Improvement District Levy; personal data is collected, processed and stored when determining the amount of tax to pay and this data is stored on secure computers.

This privacy notice explains what information is collected and how it is used. Our core obligations under the Data Protection Act 2018 and other general commitments regarding data protection are set out in the council’s privacy statement.


The council is registered as a ‘data controller’ for the purposes of the Data Protection Act 2018 and The General Data Protection Regulation (EU) 2016/679 (the ‘GDPR’) with the Information Commissioner’s Office (the ‘ICO’). Our registration details are:

Birmingham City Council
Council House
Victoria Square
B1 1BB

Registration No: Z4594350.

If you have any questions about our data protection policy, or the data we hold on you, or if you would like to exercise one of your data protection rights, please contact the council's Data Protection Officer at the following address:

Corporate Information Management Team
PO Box 16366
Birmingham B2 2YY

Purpose of processing

Personal data is collected and processed to enable Birmingham City Council to collect and administer Council Tax, National Non-Domestic Rates and Business Improvement District Levy.

Personal data is processed under Part 2 (‘General processing’) of the Data Protection Act 2018.

Lawfulness of processing

The Revenues Service’s data processing is necessary for compliance with a legal obligation to which the controller is subject - as provided for in the GDPR’s Article 6 (1)(C). The council has a legal obligation to process the information in accordance with the following legislation:

  • Local Government Finance Act 1992
  • The Council Tax (Administration and Enforcement) Regulations 1992
  • The Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989
  • The Business Improvements Districts (England) Regulations 2004
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