Report flooding and drainage on pavements and roads
Drainage on the highway
Highways drains, known as gullies, are situated at the edge of the road and take storm water from the highway into the sewer system. Litter, leaves and silt from rain water can block gullies, so we carry out approximately 114,500 gully cleansing operations each year to keep water flowing.
In periods of intense heavy rain, the groundwater level rises and sewers can reach capacity. This is usually a short term problem and water will drain away when the weather passes. Maintenance of the sewer system is the responsibility of the local water company.
Reporting highways drainage issues
If you’ve noticed a highways gully is blocked, or its grates are missing or loose, please report it to us. To investigate, we will need to know:
- An accurate location (including landmarks, nearby house numbers or road junctions)
- A detailed description of the problem (e.g. blocked gully or missing grate).
If you are able to provide a photo, this will also be helpful.
Please do not use this form to report large scale flooding or blocked household drains and ensure you do not put yourself or anyone else in danger when obtaining details about the fault.
Emergency reporting out of hours
If you consider any fault you are reporting to be causing a serious hazard to traffic or pedestrians and in need of urgent attention, please telephone 0121 303 4149 (Monday to Friday, 5pm to 9am) and weekends).
Severn Trent Water and South Staffs Water own and manage the network of public sewers for both foul and surface water across Birmingham. To report an overflowing public sewer you should contact them directly