Help if you are at risk of homelessness
Call 999 or go to your local police station for immediate help if you or someone else is in danger or a crime is in progress. Call 101 for non-emergency advice from the police.
If you are a woman who is homeless or at risk of becoming homeless because of any form of domestic abuse our Domestic Abuse Homelessness Hub may be able to help. We run this service with the charity Cranstoun.
The service can help support you to:
- get safe housing
- get into refuge accommodation
- secure your existing home
- find safe long term suitable accommodation
- get referrals to culturally sensitive support services
To book an appointment or to get the women only drop-in hub address:
- call 0121 272 8905
- email BHMHousingSolutions@cranstoun.org.uk.
The hub is open:
- Monday to Thursday 9:00am to 4:30pm
- Friday 9:00am to 4:15pm
Get help if you need to leave your home during the evening or weekend.
You can also find information about preventing homelessness due to domestic abuse on the Advice Aid website.
Help with staying in or returning to your own home
The Domestic Abuse Housing Solution and Support Service can help if you think you may have to leave your home.
If you can, you should try to organise temporary accommodation before you leave. We realise this is not always possible. You should always leave your home if it is not safe for you to live there.
However, you should speak to us as soon as you can. We may be able to help you move back to your home and live there safely at a later date.
For this reason, we strongly advise that you do not, for example:
- post your door keys through your letterbox
- return your door keys to your landlord
Actions like this could indicate you have left your home permanently. It may make it difficult for us to help you move back if and when it is safe to do so.
- Telephone: 0121 272 8905
- Email: bhmhousingsolutions@cranstoun.org.uk
- Lines open: Monday to Thursday 9:00am to 4:30pm and Friday 9:00am to 4:15pm
Read how we can help with staying in your home if you are a council tenant.
If you are a housing association tenant, contact your landlord for help.
More about Cranstoun
Services
- help adults and young people facing difficulties with domestic abuse, alcohol, drugs, housing and criminal justice
- assessment and support for victims and children
- assessment and support for those engaged in abusive behaviour
- support for survivors
Contact details
- Telephone: 0121 633 1750
- Lines open: Monday to Friday 9:00am to 5:00pm
- Email: birminghamadmin@cranstoun.org.uk
- Website: www.cranstoun.org
Page last updated: 7 February 2024
