Temporary accommodation charges
You are responsible for paying your temporary accommodation charges.
If you are on a low income, you may be able to claim Housing Benefit to help you pay these charges. You need to make the claim yourself.
If you need help filling in the claim form, email TAIncomeRecovery@birmingham.gov.uk.
Find more help and support
Accommodation charges
If you are struggling to pay your accommodation charges, let us know:
Phone the income recovery team on 0121 675 5535.
Email TAIncomeRecovery@birmingham.gov.uk.
Benefits
You can find information about other benefits and how to claim them on our benefits and support pages.
Money advice
If you are struggling with your housing costs, our money advice pages have useful information, including:
- how to manage your debts
- personal budgeting
- illegal money lending
You can also find financial advice on our financial, employment and benefits help pages, including:
- debt advice
- financial support for families
- help to talk about money, with links to specialist money and debt advice organisations
Cost of living support
If you are worried about rising living costs such as energy, food, and transport, you can find help on our cost of living support pages.
Page last updated: 2 June 2026