Contact us
How you contact us depends on where you are staying.
About where you are staying
Homeless centre accommodation (hostels)
If you are staying in a council-run homeless centre, speak to the centre staff. They will be able to help you.
Hotel or bed and breakfast
If you are staying in a hotel or bed and breakfast, and have questions about your accommodation, you can:
- speak to the on-site staff
- email the temporary accommodation team BandBenquiries@birmingham.gov.uk
Specific enquiries
If you have rent arrears for your temporary accommodation, email TAIncomeRecovery@birmingham.gov.uk.
If you are leaving temporary accommodation, email LeavingTA@birmingham.gov.uk.
General property enquiries
If your enquiry is about something else, contact the team that manages your property.
This depends on whether your accommodation is council-owned (dispersed) or private let (PSL).
Dispersed properties
Dispersed south team
The south team covers postcodes:
B5, B10, B11, B12, B13, B14, B17, B25, B27, B28, B29, B30, B31, B32, B38, B45.
Email TAdispsouth@birmingham.gov.uk.
Dispersed north team
The north team covers postcodes:
B1, B16, B18, B19, B20, B21, B23, B24, B26, B33, B34, B35, B36, B42, B44, B6, B7, B72, B73, B75, B76, B8.
Email TAdispnorth@birmingham.gov.uk.
Private let (PSL) properties
If you are not sure who to contact
Email the team that manages your accommodation. They will send your query to the right team.
Page last updated: 2 June 2026
