Key announcements

Our council tax and benefits online systems and forms may be unavailable on Saturday 21 May between 8am and 2pm due to planned maintenance. Details of how to offer support to Ukraine residents fleeing war, and where to find information and advice are on our City of Sanctuary webpage

Restorative justice

Restorative justice brings together people harmed by crime or antisocial with those responsible for the harm, to find a positive way forward.

Restorative justice gives victims the chance to tell offenders the real impact of their behaviour, get answers to their questions and get an apology.

Restorative justice holds offenders to account for what they have done. It helps them understand the real impact, take responsibility, and make amends.

It has proven to be highly successful with over 80% of people involved being satisfied with the outcome of their case.

In Birmingham the scheme is being run by West Midlands Police and Midland Heart housing association. Birmingham City Council sometimes refers cases to the Restorative Justice scheme if we think it will help resole the dispute.

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