What is an anti-social behaviour (ASB) case review?
The ASB case review is a formal process where organisations identify if any further action can be taken to address the anti-social behaviour. The ASB case review was previously known as a Community Trigger.
At the end of the review, an action plan will be produced and shared with the ASB case review applicant.
Each organisation will then complete the actions identified.
An ASB case review does not guarantee the anti-social behaviour will be resolved, but it does ensure that all appropriate actions are being taken to address it.
An ASB case review case has to meet set criteria to qualify for a review amongst a panel, the threshold criteria may vary between different areas.
In each area, the organisations will agree their local criteria based on the local issues.
The ASB case review does not review anti-social behaviour cases which have been resolved, it focuses on cases where anti-social behaviour is happening now.
It also does not consider complaints about service delivery, for example, a complaint about an individual member of staff.
In these cases, applicants will be referred to the appropriate agencies’ complaints procedure.
Birmingham City Council, the NHS Integrated Care Board, all social housing providers and West Midlands Police have a statutory duty to deliver ASB case reviews.
The council manages ASB case review on behalf of these agencies in Birmingham.
Page last updated: 7 June 2023