Scheduled maintenance

Our council tax, business rates and online benefits systems will be unavailable on Thursday 26 May 2022 between 6:30pm and 10pm. We apologise for any inconvenience.

Supported Exempt Accommodation

Following a £1 million supported housing pilot with the Ministry of Housing, Communities and Local Government, Birmingham City Council have:

  • Created a Charter of Rights with Spring Housing Association to make tenants and their families aware of the service they should expect,
  • Worked with Birmingham Voluntary Services Council (BVSC), who have designed and are rolling out Quality Standards in partnership for all providers of exempt accommodation so that the service they provide meets a high standard
  • Employed an additional multi-disciplinary team of inspectors and social workers to carry out more inspections on properties to ensure that those living there are not being exploited and are receiving the support they need.

In supported housing, accommodation is provided alongside care, support or supervision to help people live as independently as possible. Those who are often housed in this type of property are the homeless and other vulnerable groups, such as those with support needs or disabilities.

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