Concerned about a rough sleeper

If you are worried about a rough sleeper, there’s an easy way to help. 

There are a range of organisations that provide accommodation support to rough sleepers in Birmingham, such as:

Access to the Severe Weather Emergency Provision is co-ordinated by Midland Heart, who deliver our commissioned outreach service.  This service is known as HOST (Homeless Outreach Service Team).  The SWEP can be accessed by visiting Streetlink. You can use this website to send an alert to HOST about a rough sleeper. The first time you use this website, you will need to create an account. This takes approx. 30 seconds and is easy to use.

Please note: The HOST services operate its core service between 7am to 11pm, Monday to Friday and 8am to 3pm on Sunday. 

An out of hours service is delivered on their behalf by Salvation Army.  They operate a limited service and will signpost individuals over the phone to accommodation rather than deliver outreach on the streets.  They will base their accommodation decisions on current availability; location of the rough sleeper and their known risk factors.  This may involve referring them to Birmingham City Council Temporary Accommodation.

Birmingham initiates Severe Weather Emergency Provision (SWEP) whenever there is a yellow weather warning in place or whenever temperatures have a real feel of zero degrees or below.  This criteria goes beyond the Homeless Link guidance as it uses real feel temperatures. 

When SWEP is in place, there is additional capacity at our commissioned accommodation provider to ensure no one has to sleep out in cold weather.