Homelessness services in Birmingham are available 24/7 over the telephone.
Speak to a housing adviser
You can call us on 0121 303 7410. Select option 3.
Our phone lines are open Monday to Friday, 9am to 5pm.
Outside office hours
If you are aged 18 or older, and you need support outside office hours or over the weekend, call us on 0121 303 2296.
If you are under the age of 18, call us on 0121 675 4806.
Book an appointment for another day
If you are not homeless today, request a housing needs assessment.
You can also call us on 0121 303 7410, and select option 3, to book a telephone appointment.
Page last updated: 9 June 2023