BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

What else can I do?

There are a number of steps you can take in preparation for an emergency.

Learn first aid

Anyone can learn first aid – first aid and CPR classes are available from St John Ambulance, British Red Cross and West Midlands Ambulance Service. See their websites for downloads and information on courses.

You can request a free first aid guide from the St John ambulance website.

Review fire safety in your home

West Midlands Fire Service offer advice on fire safety in your home.

WMFS offers free home safety checks to anyone living in the area who is concerned about fire safety and eager to learn how to reduce their risk.

A fire officer would visit your home and give you advice about important issues, including kitchen safety, smoking materials, electrical safety, and escape plans. You can book your Safe and Well check by contacting 0800 389 5525.

Know how to shut-off utilities

Gas leaks and explosions are responsible for a significant number of fires following disasters. It is vital that all household members know how to shut off the gas supply.

Electrical sparks can ignite leaking gas. Ensure all household members know how to turn off electricity off at the main circuit breaker or fuse panel.

Water quickly becomes a precious resource following many disasters. Make sure all household members know where the main stopcock is located.

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