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Emergency contacts | Are you ready? | Birmingham City Council

Emergency contacts

Many people do not carry emergency contact details with them.

If you are in an accident and cannot speak, emergency services may look for ICE on your mobile phone. ICE stands for In Case of Emergency.

Adding an ICE contact to your phone means someone who helps you can contact the right person.

ICE contacts show on your lock screen. This means they can be seen without unlocking your phone.

You can add more than one emergency contact, such as:

  • ICEmum
  • ICEdad
  • ICEhusband
  • ICEwife
  • ICEpartner
  • ICEson
  • ICEdaughter

Page last updated: 6 May 2026

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