Key announcements

Due to scheduled maintenance, our online services for council tax, benefits, and test and trace will be unavailable on Thursday 28 October between 6:30pm and 10pm. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Purpose of a housing needs assessment

The assessment process is explained over the following pages. 

The purpose of the assessment will be to achieve the following:

  • The best outcome is that you will be able to stay in your current accommodation providing it is safe and suitable for you.  Where possible this will always be the first choice.
  • If you cannot stay where you are living then the second best outcome is to find suitable alternative accommodation for you before you become homeless.
  • If you do become homeless then we would hope to find you alternative accommodation as soon as possible.
  • If we do find some alternative accommodation this will often not be social housing (council or housing association).  The city council can offer private rented accommodation at every stage of this process including as part of the full housing duty. 

The demand for social housing far exceeds the available properties. 

To qualify for an offer of social housing you will also need to qualify under our allocations scheme. 

Being homeless does not automatically mean you qualify for social housing. 

We publish details of our Housing Allocation Scheme, including reasons why you might not qualify.


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