Book a repair

Use this online form for routine repairs

Do not use the online form for:

• emergency repairs
• repairs to a communal area
• an equity share property
• a property managed by a Tenant Management Organisation (TMO)

For non-routine repairs call Birmingham Housing Repairs Line for council tenants on 0121 216 3330.

You can also:

• Get an update on a repair
• Cancel or change a repair appointment – We will need at least half a day’s notice for this.
• Reschedule a missed appointment
• Report an issue with a repair

Find out how to:

• claim compensation if you or your property has been damaged by repair work
• order a repair if you are in temporary housing

Out of hours (evenings and weekends)

To report an emergency repair or a cleaning issue that is a health and safety hazard, telephone: 0121 216 3330

Page last updated: 2 August 2023