Book a repair
Use this online form for routine repairs
Do not use the online form for:
- emergency repairs
- repairs to a communal area
- an equity share property
- a property managed by a Tenant Management Organisation (TMO)
For non-routine repairs call Birmingham Housing Repairs Line for council tenants on 0121 216 3330.
You can also:
- Get an update on a repair
- Cancel or change a repair appointment – We will need at least half a day’s notice for this.
- Reschedule a missed appointment
- Report an issue with a repair
Find out how to:
- claim compensation if you or your property has been damaged by repair work
- order a repair if you are in temporary housing
Out of hours (evenings and weekends)
To report an emergency repair or a cleaning issue that is a health and safety hazard, telephone: 0121 216 3330
Page last updated: 2 August 2023