Our responsibilities
We have a duty to help you if you are:
- eligible for housing help
- at risk of losing your home and becoming homeless in Birmingham in the next 56 days (8 weeks)
Where we can help we will:
- try to help you stay in your current home
- try to find you alternative housing you can live in for at least 6 months if you lose your current home
We may have a duty to rehouse you in suitable long-term housing. This could be in the private-rented sector. It could be an offer of social housing (a council or housing association house). The shortage of housing in Birmingham means you may wait a long time for your permanent offer. You can check if you qualify and apply to join the social housing register on Birmingham Choice as well as applying for help if you are at risk of homelessness.
When carrying out our duties to you we will look at your:
- priority need – such as if you are experiencing domestic abuse, are pregnant, have children under 18 living with you, or are homeless as a result of fire, flood or other disaster
- local connection to Birmingham – such as having permanent employment here, you have lived in the area by choice for 6 out of the last 12 months or 3 out of the last 5 years, or you have qualifying family connections
If you are not happy with our decision about helping you to find housing you may be able to request a review.
Page last updated: 24 June 2025
