Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Flood risk management responsibilities

Surface water flooding

Surface water is rainwater which is on the surface of the ground and has not entered a watercourse, drainage system or sewer. Surface water flooding occurs where high rainfall exceeds the drainage capacity in an area. Surface water cannot then enter the system or infiltrate into the ground and the drainage network overflows, with manholes surcharging.

One of the most obvious and immediate forms of surface water runoff is on the highway. In the case of Birmingham City Council, maintenance of highway drainage is undertaken by Kier Highways, the council’s Maintenance and Management Partner.

Report flooding and drainage problems on roads and pavements to us

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